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Privacy Policy

TOLOT Inc. (hereinafter referred to as “TOLOT”) shall recognize the importance of protecting personal information of customers (“customer(s)” or “you”) and comply with the Act on the Protection of Personal Information of Japan for the purpose of providing a safe environment for customers who use the services and products provided by TOLOT (hereinafter referred to as “the Services”), and shall properly handle personal information in accordance with the policies mentioned below (hereinafter referred to as the “Privacy Policy”).

In the Services, TOLOT shall not provide a third party with your Personal Information (defined below) without your consent. When you believe that the Privacy Policy shown on the website is not complied with, you can contact TOLOT using an inquiry function.

Collection of Personal Information

The term "Personal Information" as used in this Privacy Policy of the Services means information about a living individual which can identify the specific individual by name, date of birth, or other description contained in such information (including such information as will allow easy reference to other information and will thereby enable the identification of the specific individual).
When you make membership registration to use the Services or when a non-member customer contacts us, TOLOT shall collect the Personal Information of such customer.

  • When you make membership registration, your password, e-mail address, and other necessary information shall be collected.
  • When you make an inquiry, your e-mail address, full name, inquiry details, and other necessary information shall be collected.

TOLOT shall collect your Personal Information when you purchase a product provided by TOLOT using the Services, or when TOLOT sends a product of the Services to non-Services users as a gift.

  • When you confirm your order of a product, your address, full name, e-mail address and other necessary information shall be collected as orderer information.
  • When you confirm your delivery address of a product, delivery address, full name, e-mail address, and other necessary information shall be collected as delivery information.

When you use the address book function where a member can register delivery information, etc. for the Services in advance (hereinafter referred to as the “Address Book”), the Personal Information such as delivery address, full name, e-mail address, and other necessary information input on the Address Book shall be collected.

TOLOT collects your Personal Information through the Services based on your voluntary provision of the information.
If you provide TOLOT with your Personal Information through the Services, TOLOT shall use your Personal Information in accordance with the Privacy Policy.

Use of Personal Information

Personal Information collected through the Services shall be used for the following purposes. If TOLOT uses your Personal Information for the purpose other than the original ones as mentioned below, TOLOT shall notify you of such effect via e-mail, etc. TOLOT shall cease using your Personal Information if you do not give consent. Additionally, TOLOT shall not add information obtained off-line or from a third party to your Personal Information collected through the Services.
TOLOT shall not use the information you registered on the Address Book for purpose other than sending the Product.

TOLOT shall use your Personal Information collected at the time of membership registration for the purpose of making and delivering a product, or authorizing a member to use functions associated with the Services. TOLOT shall also use your Personal Information when sending important notices related to the change of the Services, etc. to all users via e-mail or a direct mail, or when sending other information such as service updates and announcements only to those who agree to receive such information via e-mail or a direct mail. TOLOT reserves the right to send you such important notices related to the change of the Services, etc. and shall not offer you the opportunity to opt out of receiving those notices.

  • TOLOT shall use your Personal Information that is collected when you make an inquiry to TOLOT for the purpose of answering your questions or announcing new information, etc.
  • When TOLOT intends to use your Personal Information for an advertisement plan, a prize competition, or a campaign, etc., TOLOT shall clearly indicate such intention and provide advertisers, etc. with your Personal Information only after obtaining your consent.

TOLOT may prepare statistical data (such as attribute information, terminal information, positioning information, and action history of the user of the Services) in a form any individual cannot be specified or identified, and use such data for the purpose of improving existing services or adding new services, or providing TOLOT partners and advertisers, etc. with such statistical data as media data.

The Personal Information that is collected at the time of membership registration of the Services may be checked, corrected, and/or deleted (i.e. withdrawal from the membership) by customers who registered it.

Provision of Personal Information to Third Parties

Unless disclosure is permitted under the Act on the Protection of Personal Information of Japan or other applicable laws and regulations, TOLOT shall not provide any third party with your Personal Information that is collected through the Services without your prior consent. In addition, when subcontracting some businesses, TOLOT shall execute a confidentiality agreement with a subcontractor, and disclose your Personal Information to the extent necessary for achieving the purpose of subcontracting. TOLOT shall prohibit the subcontractor from using your Personal Information for the purpose other than those initially intended, and appropriately supervise the subcontractor, provided, however, this provision shall not apply in the following cases:

  • TOLOT is required to cooperate with the state or a local government or a public body or any person who is commissioned by such government or body to perform their duties or obligations pursuant to applicable laws and regulations, and such performance is likely to be hindered if obtaining your consent; or
  • TOLOT is allowed to disclose your Personal Information pursuant to the Act on the Protection of Personal Information of Japan or other applicable laws and regulations.

Disclosure, Correction, and Suspension of Use of Personal Information, etc.

  • Upon your request to disclose your own Personal Information under the Act on the Protection of Personal Information of Japan, TOLOT shall, without delay, disclose to you such information after confirming that the request is actually made by the data subject (or notify you of non-existence of such Personal Information). Provided, however, TOLOT shall not disclose your Personal Information if TOLOT undertakes no obligation to do so pursuant to the Act on the Protection of Personal Information of Japan and other applicable laws and regulations.
    In such disclosure, you would please understand that you are required to pay a disclosure fee (500 yen per request.)
  • If TOLOT receives a request from you to correct, add, or delete any of your Personal Information pursuant to the provisions of the Act on the Protection of Personal Information of Japan on the ground that such Personal Information is incorrect or untrue (hereinafter referred to as “the Corrections, etc.”) , TOLOT shall conduct, after confirming that the request was actually made by the data subject, appropriate investigation without delay to the extent necessary for achieving the purpose of use, make the Corrections, etc. of such Personal Information based upon the investigation results, and notify you of such effect (or, in the case that TOLOT decides not to conduct the Corrections, etc. of your Personal Information, TOLOT shall also notify you of such effect.) Provided, however, this provision shall not apply if TOLOT undertakes no obligation to do so pursuant to the Act on the Protection of Personal Information of Japan and other applicable laws and regulations.
  • If TOLOT is claimed by you to (1) discontinue using or delete your Personal Information pursuant to the provisions of the Act on the Protection of Personal Information of Japan, allegedly that your Personal Information is used beyond the scope of the purpose of the use previously made public, or has been collected in a fraudulent or otherwise unauthorized means (hereinafter referred to as “the Cease of Use, etc.”), or (2) discontinue providing a third party with your Personal Information pursuant to the provisions of the Act on the Protection of Personal Information of Japan, allegedly that your Personal Information is provided without your consent (hereinafter referred to as “the Cease of Provision”), and if it is found that your claim is justifiable, TOLOT shall, after confirming that the request was actually made by the data subject, perform the Cease of Use, etc. or the Cease of Provision without delay, and notify you of such effect.
    Provided, however, this provision shall not apply if TOLOT undertakes no obligation to perform the Cease of Use, etc. or the Cease of Provision pursuant to the Act on the Protection of Personal Information of Japan or other applicable laws and regulations.

Use of Cookies and Advertisement Identification Number, etc.

TOLOT may use cookies and/or advertisement identification numbers such as IDFA/Advertising ID (hereinafter referred to as “the Cookies, etc.”) through your terminal and/or a browser to analyze users, measure advertisement effect, and/or distribute advertisements including behavioral targeting advertisements.
In such case, the Cookies, etc. do not contain the Personal Information that can identify individuals.

Distribution of Advertisements

  • Advertisements of TOLOT may be displayed on various websites and applications on the Internet by advertisement distributors.
  • Advertisement distributors may distribute advertisements to you based on your website visiting history obtained through the Cookies, etc.

Opt-out

If you do not wish to use the Cookies, etc., you can opt out by the following method.
Provided, however, you would please understand that, in some cases, you may not use all or part of the functions and services provided by the Services on your browser or terminal as a result of opt-out. Please also be noted that if you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.

  • The Disabling Google Advertisement
    You can access an opt-out page and disable the use of the Cookie by Google (or you can access the opt-out page of Network Advertising Initiative and disable the use of the Cookies by third party advertisement distributors.)
  • Disabling in iOS (IDFA)
    Go to the Settings app > Scroll to the Privacy menu > Advertising menu > Move the slider for the Limit Ad Tracking to on position > Tap the Reset Advertising Identifier
  • Disabling in Android (Advertising ID)
    Tap on the Google Settings app icon > Services> Ads > Checkmark the Opt out of interest-based ads option > Tap on the Reset advertising ID option at the top

*After completing the out-put, although interest-based advertisements are no longer displayed, some advertisements that do not use the behavioral targeting are still appear.

"Do Not Track" Notice

"Do Not Track" (hereinafter referred to as "DNT") is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. The sites and the Service of the Company do not currently respond to DNT settings.

Child's use

The Services are not intended for children, and TOLOT will not knowingly collect Personal Information from children. If TOLOT becomes aware that a customer is under the age of 13, their Personal Information shall be completely deleted.

Updates to Privacy Policy

TOLOT may modify this Privacy Policy from time to time by posting updates on its webpage.

Contact Information

TOLOT Inc.
2-9-13 Shinonome, Koto-ku, Tokyo 135-0062, JAPAN

Inquiry Form

https://tolot.com/us/contact/

*You can also contact TOLOT using the function within the application.