Shipping

The free shipping system and the process leading up to delivery. It will take approximately 2-3 weeks for your photobooks to arrive.

Estimated time until photobooks are shipped: 7 days from day order is placed

You will receive an email informing you when your order has been shipped.

Depending on seasonal demand, if order volume exceeds production volume it may take more than 7 days to ship your order.

Estimated delivery time: 7-14 days from day order is shipped

Your order will be delivered to your mailbox by international mail (USPS).

International shipping may take 14 or more days.

If your order has not arrived within 30 days after the day you placed your order, contact us from within the app.

Some international shipments may not arrive due to becoming lost or incorrectly delivered.
If your order has not arrived within 30 days after the day you placed your order, tap “Inquiry” in the app and let us know by entering the following information:

  • Order number
  • Recipient’s name
  • Recipient’s address

Create Your Own Story

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